Companies increasingly rely on diverse teams to drive growth, innovation, and retention. According to a Deloitte report, 80% of HR managers and executives view diversity and inclusion as competitive advantages.
However, achieving a truly inclusive workplace requires inclusive leadership. Felizitas Lichtenberg, Head of Diversity and Inclusion at SumUp, a global financial technology company, shares three tips for leaders to develop an environment where everyone feels they belong:
1. Embrace inclusion as a company-wide project:
Inclusion goes beyond diversity and involves accepting people for who they are, being open-minded, and involving the whole ecosystem. To make inclusion a company-wide project, it is essential to involve the entire organization.
This includes regularly discussing inclusion on the executive committee agenda, bringing employees of all levels together, implementing non-discriminatory hiring practices, and creating safe spaces for free expression.
2. Be an inclusive leader:
While inclusion is the responsibility of all employees, leaders play a vital role in its success. Inclusive leaders leverage their privileged positions to empower their people and create an environment where everyone is treated equally.
They encourage participation from all team members, including those who are typically quieter. Overcoming personal biases and corporate stereotypes is essential for inclusive leadership.
Leading by example is the most effective way to promote a more welcoming environment. With strong leverage for the competitiveness of companies and all their stakeholders, an excellent manager will instill confidence and motivate personnel to take the path of inclusion.
3. Understand the benefits of inclusion:
An organization can greatly benefit from promoting diversity. According to studies like the one conducted by Deloitte, an inclusive policy could lead to up to 30% more revenue per employee. And there are other benefits too. Inclusion plays a significant role in employee attraction, retention, and loyalty.
Finally, what cannot be measured does not exist. Good management of a company’s inclusion project involves the implementation of precise indicators that allow for the evaluation of the relevance of the actions undertaken and for readjusting them if necessary. It also means embedding diversity and inclusion at all levels of the business, from customer operations to marketing.
About SumUp
SumUp is a global financial technology company driven by a mission to empower small businesses around the world. Founded in 2012, SumUp is the financial partner of over 4 million entrepreneurs in over 35 markets worldwide.
In the US, SumUp offers an ecosystem of affordable and easy-to-use financial products, such as point-of-sale and loyalty solutions, card readers, billing, and a corporate account that allows customers to manage their money and get paid the next day.
For more information, visit https://www.sumup.com/en-us/.
Source: SumUp
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